Privacy Policy
Last Updated: June 2026
Table of Contents
At WrightVanRemovals, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
WrightVanRemovals provides professional removals, man and van, courier, furniture delivery, packing and clearance services across Colchester, Essex, Suffolk and throughout the UK.
If you have any questions regarding this Privacy Policy, please contact us:
What Information We Collect
We may collect the following personal information when you contact us or use our services:
- Name
- Telephone number
- Email address
- Collection and delivery addresses
- Property information required to provide quotations
- Photographs you voluntarily send for quotations
- Booking details
- Payment information (where applicable)
- Communications between you and WrightVanRemovals
We do not collect sensitive personal information unless it is necessary to complete your booking.
How We Use Your Information
We use your information to:
- Provide quotations
- Arrange surveys and appointments
- Deliver our removals and courier services
- Contact you about your booking
- Respond to enquiries
- Process payments
- Improve our customer service
- Meet our legal obligations
We only process your information where we have a lawful basis to do so.
Marketing
We will never send marketing emails or promotional messages unless you have chosen to receive them.
You can opt out at any time.
How Long We Keep Your Information
We only keep personal information for as long as necessary.
Booking records, invoices and related information may be retained for up to 6 years to comply with UK tax and accounting regulations.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
Your Rights
Under UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where appropriate
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner's Office (ICO)
For more information visit: https://ico.org.uk
Third-Party Services
Our website may contain links to third-party websites or use services such as Google Maps, Google Analytics or WhatsApp.
These services have their own privacy policies, and we encourage you to review them.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact: